We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of getyourb (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://getyourbestfit.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's pretty decent. I got the 65cm one. I do wish I had gotten a bigger one, but that's my own fault, and it will work okay.
20 Aug 2019 20:39
16 Aug 2019 06:30
Very fast delivery just over 1 week, used a high presure manual pomp works fine see pic
15 Aug 2019 04:05
Thank you for the gift - a small photo frame !!!
12 Aug 2019 11:31
I got the product in good condition
10 Aug 2019 10:06
10 Aug 2019 09:18
Very quickly delivered. The product corresponds to the description.
10 Aug 2019 07:14
Very fast shipping! 65 cm, i'm tall to my knees. My height is 169. Just size! The color is the same as in the photo. The ball's okay. Thank you.
8 Aug 2019 19:37
6 Aug 2019 11:17
The ball matches. Delivery is fast. Somewhat upset because of the price. After the order went to auchan and saw balls with a diameter of up to 600 rubles. This took 798,48 rubles to the store no claims. Thank you. I recommend the product, there are no complaints yet.
6 Aug 2019 09:00
The ball is whole, beautiful, put a gift, thank you))
6 Aug 2019 05:55
It's okay, the ball is great
3 Aug 2019 03:03
Everything's fine. Delivery is fast, quality is ok!
1 Aug 2019 11:37
The product arrived in plastic package, i ordered the 65 cm ball, at first i thought it was going to be too big for a 1,78 cm tall person is ok.The chart is helpful. material seems kind of thin, but holds verry well 97 kg. I have used it for a short period of time, and seems ok. I recommend, decent product.
31 Jul 2019 19:33
Very quickly came, for this money the quality of norms
30 Jul 2019 22:51
30 Jul 2019 12:56
The ball was delivered within 5 days to st. petersburg (minus i think the company carrier iml, as i had to go to the other end of the city for my order, it would be easier to deliver to the post office). The product quality and size corresponds. The order is satisfied, the wife is happy.
28 Jul 2019 06:05
So far holds, prsvda to push it is not convenient
27 Jul 2019 03:13
Arrived quickly, looks good
25 Jul 2019 01:41
Great ball, brought the courier right to the house. I'm happy. Thank you for the fast delivery
24 Jul 2019 11:33
Great ball, great what you need. Strong. I recommend
23 Jul 2019 11:07
Came quickly, delivered to the house, not yet inflated. To the touch some greasy, you need to wash